Abstract:
Recruiting and retaining direct support professionals
(DSPs) remains essential to the full inclusion for persons with disabilities.
Using a mixed-evaluation model, we measured DSPs’ views versus
those of their supervisors. DSPs expressed lower perceptions concerning
their supervisors, satisfaction with their work situation, and environmental
and safety factors. Focus groups provided insights into resolving
issues related to compensation, work environment, and recruiting and
retaining future DSPs. Motivating factors included wanting to be part of
a helping community where all are valued. To improve their performance,
DSPs stated their desire to understand the roles of managers and
of the consumer. DSPs indicated that having career paths that provided
advancement opportunities and direct contact with persons with disabilities
were primary motivators.
